Toll Violation Management, Legal and Administrative Enforcement, CRM and Call Center Operations — All on One Platform
In many organisations, legal follow-up and operational processes are run through separate systems; however, this structure prevents integration between systems, data synchronisation and end-to-end process integrity from being established effectively.
Inlex.Studio makes legal and administrative follow-up processes manageable within a single, unified and centralised platform.
Centralizes and transforms toll transaction data into actionable insights
Detects violations and initiates the associated billing processes
Automates administrative follow-up processes with greater control and transparency
Manages legal proceedings and enforcement workflows end to end
Integrates collection and financial operations within a unified framework
Coordinates customer communications through a single, consistent data model
Enterprise modules tailored to every need, working in full integration with one another.
Forms the control layer of the operation. All user, authorisation and system parameters are managed centrally.
The core module in which all collection, penalty and finance processes are managed.
The initial layer in which processes are managed from the very moment a violation occurs.
The module in which all files passing from the administrative process to the legal/enforcement process are managed.
The module in which customer, file and process data is managed centrally.
Enables real-time management of customer communication and operational processes.
CRM data, call centre records and legal follow-up processes are managed in a unified way on a single data model
All operational data is consolidated in a central and consistent data source
Processes advance within a real-time and synchronised structure
Data consistency and integrity are safeguarded through a standardised structure
Operational efficiency and process performance are optimised
Inlex.Studio is purpose-built to deliver seamless, real-time, bidirectional integration with all data sources required for highway legal enforcement operations.
Public-sector data that underpins legal enforcement processes is seamlessly integrated into the platform, enabling secure, accurate, and continuous data exchange.
EGM (Turkish National Police) Vehicle, license plate and ownership data verification
KGM (General Directorate of Highways) Toll violation and highway data integration
ETC (Electronic Toll Collection System) Acquisition and processing of toll transaction records
Ensures that collection processes proceed without interruption.
Bank integration: Balance checking, collection, payment verification
Web-based payment systems: Online payment infrastructure and collection processes
Fully compatible operation with enterprise structures
SAP integration: Alignment of financial processes with the enterprise ERP
e-Government integration: Digital management of official processes
SMS integration: Notifications, alerts and customer communication
Modern and scalable infrastructure architecture
API-based service architecture
Bidirectional data flow
Real-time data synchronisation
Manage the entire process—from the moment a toll violation occurs through payment collection and legal enforcement—within a centralized, fully traceable and integrated platform.
Analyse your administrative follow-up, legal follow-up, collection and call centre flows under a single roof.
Build the right architecture for public, payment, finance and enterprise system integrations.
See the operational contribution of Inlex.Studio through real-world usage scenarios.